Shipping policy
CONDITION AND RESPONSIBILITY:
All plants are packed and dispatched in excellent condition. Our responsibility ceases when Freight Company or post office accepts the plants. Claims for damage / missing or non-delivered stock should be directed to the FedEx/TNT Couriers. We should also be notified immediately / within 7 days. If you have special requirements regarding shipping or freight insurance please bring these to our attention.
When Do We Send Out:
We send out every Monday/Tuesday...(Public holiday's may change this.)
ALL Freight is Authority To Leave (meaning the freight will leave safe place)
Tracking information is supplied to your email when your order is pick up by Freight Company.
FedEx can take up to 2day to collect your order from us.
FedEx Express (TNT Couriers) works 7 days a week. Even though your local post office is closed, FedEx Express (TNT Couriers) isn't. For interstate orders, if you are concerned about your parcel sitting around in closed Sorting facility, don't be. They will be in transit. In the middle of summer, the plants in our parcels will be fine being in transit for up to 2 weeks.
During Holiday times these time delivery times might be longer, Please be patient.
PLEASE NOTE:
Total freight cost to your location will be calculated at checkout.
Freight cost includes the following $27 for Packing and Handling and if you in Western Australia or Tasmania it will also include $45 for Quarantine.
ANY CHANGE IN ADDRESS WILL CAUSE A FEE: $100 ( As Per TNT Couriers)
ONCE ORDER IS PLACE & PAYED FOR WE CAN NOT CHANGE IT.
WESTERN AUSTRAILA ONLY:
PLEASE NOTE: FOR WESTERN AUSTRAILIA PLEASE BEWARE WA QUARANTINE MAY OR MAY NOT CHARGE YOU (THE RECEIVER) A ADDTIONAL QUARANTINE FEE....
PLEASE NOTE: YAMINA RARE PLANTS HAS NO CONTROLE OVER THIS, OWES IS ON BUYRER.
SHIPPING COST ESTIMATION:
Your True and Total cost for shipping is show at Checkout.
Based on the last Hundred or So order here is Estimated Freight for most States and Territory.
Estimations base on 1x box weighted @ 22kg. (5x plants in box)
| STATE/TERRITORY | ESTIMATE COST |
| VICTORIA | $55 |
| ACT | $55-60 |
| SA |
$55 |
| NEW SOUTH WALES |
$65 |
| QUEENSLAND |
$85 |
| WESTERN AUSTRALIA |
$120 |
| TASMANIA |
$85 |
Can We Send To You:
WE ARE ACCREDITED TO EXPORT (SEND) TO ALL STATES AND TERRITORYS (ACT, NSW, QLD, SA, TAS, AND WA. *FEES APPLY TO TAS & W.A. of $45 per consignment for Quarantine Certificate and Spraying of plants.
Quarantine Certification and Spraying $45.00 per Consignment (NO MIN ORDER, e.g 1-1000plants same charge).
What You Might See As Delivery Options at Checkout:
Road Express
For cost-effective delivery door-to-door on a specified day, choose Road Express.
- Australia-wide, day-definite delivery using specified transit schedules via road transport
Overnight Express
Our overnight door-to-door delivery service ensures your shipment arrives by 5pm on the next business day*
- Pick-up today for delivery by 5pm on the next possible business day* to metropolitan, regional and remote locations Australia-wide
9:00 Express
At the start of business, our 9:00 Express service makes sure your parcel is there. TNT ’s fastest door-to-door overnight service with a delivery time of 9:00am to and from nominated postcodes Australia-wide.
- Pick-up today before end of business for delivery by 9:00am the next possible business day*
10:00 Express
When your goods need to be delivered by 10:00am on the next business day, we recommend 10:00 Express.
- Pick-up before the close of business, for delivery by 10:00am on the next possible business day*, to and from nominated postcodes Australia-wide
12:00 Express
When your goods need to be delivered by 12:00 noon on the next business day, we recommend 12:00 Express.
- Pick-up before close of business, for delivery by 12:00 noon on the next possible business day,* to and from nominated postcodes Australia-wide
